Let us put your mind at ease while planning a stay with The Vagabond in South Florida. We don’t just say your questions are important to us; instead, our highly personalized staff takes the time to prove that your musings are our highest priority. Browse the answers to our most frequently asked questions below!
1. What Are Your Check-In and Checkout Times?
Check-in starts at 3 p.m. on the day you arrive. We ask that you check out by 11 a.m. on the day you’re scheduled to leave.
2. Do You Offer a Late Check-Out?
If you just can’t bring yourself to leave, late check-out may be available upon request. Subject to availability, fees apply.
3. What If I Have to Depart Early?
An early departure fee of $75 will be charged to all guests checking out prior to the departure date confirmed at check-in. Please note this cancellation fee will increase to one night’s room right plus tax if less than 72 hours' notice is provided. An early departure fee of one night room plus tax will be charged to all guests checking out prior to the departure date confirmed at check-in.
4. Is ID Required at Check-In?
A valid government-issued picture ID is required for hotel check-in.
What Is Your Payment Policy?
Plastic please! We only accept major debit and credit cards. Personal or company checks will not be exchanged for cash or accepted as payment.
6. What is Your Cancellation Policy?
Cancellations must be made before 3 p.m. 72 hours prior to arrival to avoid a charge of a one night stay, including taxes and fees. Policies can vary for specials, packages and prepaid reservations. Please review the booking description of your reservation.
7. Do You Have a Minimum Age Requirement to Check-In?
Guests checking-in must be 21 years of age.
8. Do You Allow Children?
Yes we do.
9. Do You Have Internet Access?
Yes, we offer free high-speed Wi-Fi throughout the grounds and in every guest room.
10. Do You Offer Breakfast?
Get your day off to a fab start with our complimentary breakfast pastries and coffee served daily from 7 a.m. – 10 a.m.
11. Do You Have a Gym?
Yes, it’s open from 7 a.m. -10 p.m. and includes a treadmill, elliptical machine, stationary bike, free weights and stretching area.
12. What About a Business Center?
In the name of full disclosure, it’s actually a little workstation in the lobby. Nothing fancy, but great for things like checking emails, your Facebook page (feel free to say what a great time you’re having here!) or printing boarding passes. If you need more serious faxing or photocopying services, just ask guest services for assistance (additional charges may apply.)
13. Do you Accept Packages?
Yes we do for a charge of $10 per package per day. The charge only applies to packages delivered prior to arrival.
14. Is the Vagabond Hotel Pet Friendly?
No. For the comfort of all our guests, we do not allow pets.
15. Do You Allow Smoking?
We have a strict no smoking policy in the guest rooms, the pool deck and the restaurant. However, there is a designated smoking area near the pool area (in the courtyard). If you are naughty and smoke in your room, a cleaning/deodorizing charge of $250 will be applied to your room account. And don’t even think about opening the window and trying to be sneaky.
16. Do You Have ADA Accessible Rooms?
We have three ground floor rooms specially designed for wheelchair accessibility. Another three are equipped for persons who are deaf or hard of hearing. These rooms are available at no additional charge.
17. Do You Have Connecting Rooms?
We do have a limited number of connecting rooms. Please contact us directly to make arrangements in advance so we can accommodate your request.
18. How Can I Reserve a Group of Rooms Together?
For group reservations, please call our friendly staff at 305-400-8420 or email us at email@example.com.
19. Do You Have Any Event Space?
Yes, we’re able to accommodate small meetings and catered events.
20. How Do I Get to the Hotel?
Visit the Contact Us page for driving directions.
21. Do You Have On-Site Parking?
Yes, and it’s free to registered guests.
22. Do You Offer Airport Transfers?
If you would like us to help arrange a car transfer to/from the hotel, let us know.
23. Do You Offer a Best Rate Guarantee?
So even though not many things in life come with a guarantee, your stay at The Vagabond Hotel does! You can always count on our best rate guarantee to make sure that you got the absolute best price possible. (Credit Card required to guarantee)